UPDATE: I reached out to Stitch Fix to tell them that Drop isn’t actually honoring their referral offer, and Stitch Fix said that they don’t actually have a partnership with Drop. Drop appears to be built off of scraping brand platforms for unique referral codes offered to existing customers, and then exploiting them. So much for the Drop customer support response I got from Karen, who referred me to Sam, who “looks after these offers” because some offers “require the brand’s approval.”
As the others reviews say, this app is great for ongoing offers, but don’t expect the big-ticket, one-time offers to work. I fulfilled one 15,000 point offer (first carefully reading the offer’s terms), and the whole time I went through the partners’ long onboarding process, I kept checking the URL to make sure they Drop’s ref link carried over and I’d get my points.
32 days later, and nothing. I reach out to customer support with details. They say they’re working on it. I reach out again and they’re still working on it. A month later, I hear back that it’s MY fault, because I didn’t follow directions and use the link through the app. First of all, I followed your instructions. If your product is so hard to use that you have to keep telling customers how they have to use it, then you’ve built a shoddy product. And what kind of customer support team says that it’s the customer’s fault? That’s literally all your product has to do, is keep the ref links intact when opening new browser windows.
AND do NOT get back at me with this developer response BS about how to contact support. Y’all need to be solving your product and support problems. I already went through your process, and all you’ve managed to do was infuriate me.